Overview
Issue Dashboard
Live summary of all O2C Dispatch issues across teams, priorities, and verticals
TMGSL O2C — Issue Tracker
Dispatch Function · Dashboard Report ·
Volume & Status
Priority & Type
Team Leader — Issue Summary
5 TLs
Ageing Analysis — Open Issues
Issue Type Breakdown
Issues by Vertical
Issue Management
All Issues
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| Issue ID | TL | Date Raised | Type | Priority | Vertical | Issue Description | Status | Action Owner | Target Date | Days Open | Actions |
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Issue Management
Escalation & Overdue View
Critical and High Priority issues, plus all items past their target resolution date
Team
Team Leader View
Issues grouped by Team Leader — click any row to view full detail
Governance
Audit Log
Complete change history — every field edit, status update, and comment
| Timestamp | Issue ID | Changed By | Action | Field | Previous Value | New Value |
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